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OCR Max

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Orders, Shipping & Returns

Orders & Payment

We currently use PayPal for secure payment processing. All major credit cards and check payments are accepted via PayPal. Orders are usually processed within 24 hours, but may take up to 5-7 business days (not including shipping) for some items (ie. some sizes or particular items are made-to-order).

Shipping

Standard Shipping: 5-7 business days
Rush Shipping: 2-3 business days (only applicable by request)

Return Policy

OCR-Max Money-Back Guarantee
We stand behind all of our products. If you are not satisfied for any reason, simply return the rest of your supply and get a complete refund of your product price less shipping and handling. To obtain this refund you must return the product within 30 days after receipt of your product.


Return Instructions: 
To return an item, wrap the product in its original packaging, if possible, and follow these simple steps:

Step 1 Contact our Customer Service Department via email at media@ocr-max.com
Step 2 Send all merchandise to our Customer Service Department. Our return mailing address is:

OCR-Max c/o PiXLMiX, Inc.
Attn: Returns Department
92 Argonaut, Ste 260
Aliso Viejo, CA 92656

Step 3 For your security, please return your package with an insured carrier (e.g., USPS Parcel Post, UPS, or FedEx) and retain a receipt for your records. This will protect you in the event that the item is damaged or lost in transit.


Processing Time:
When processing a refund please allow time for our system to verify that the returned product has been received. Once the return has been verified your refund will be processed. This process can take 2-3 business days, and possibly up to 7-10 days to show up on your credit card statement.

We highly suggest you choose a shipping method that includes the ability to track your order. We cannot guarantee that you will be covered under the Money-Back Guarantee if the returned package does not arrive within the expected date and you cannot verify receipt of the Product Returned or if you refuse the shipment as a method of return. All Product Returns shipping costs are at the expense of the customer and are non-refundable.

Reseller Returns:
All products purchased from a Reseller must be returned directly to the Reseller.

All shipping charges are non refundable.

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Latest on Instagram

Things get heavy. Persevere...Inspire. Obstacles a Things get heavy. Persevere...Inspire. Obstacles are temporary 💪🏻 @lukejshayes ...
Throwback #repost to keep motivating. 
Repost from @lukejshayes
•
Seeing all the people posting pictures from @hyroxworld and @spartanrace is making jelly beaned. 😉 Just about a month to go before Greek Peak! -------
Who else will be in Greek Peak?!?! -------
#toGodbetheglory
#idecidewhatispossibleforme 
#youdecidewhatispossibleforyou 
#ocr #ocrtraining #greekpeak #spartan #spartansprint #snowrace #snow #winterrace #run #runner #trailrun #crossfit #hyrox #ninjawarrior #thursday
If you’re gonna go...why not go all in?! 💪🏻 @meggiebatc @theocrtrainer ...
Repost from @theocrtrainer
•
Who is The OCR Trainer??
•
Athletic Trainer. Strength and Conditioning Coach. Obstacle Specialist. And so much more...
•
Head over to theocrtrainer.com and find out how The OCR Trainer can help you get ready for your 2020 season! 💪🏼💪🏼
#ocrmax #ocrtraining
Focus on what’s ahead... cuz it will be here soo Focus on what’s ahead... cuz it will be here sooner than later. Amazing post 💪🏻 @rocky.raquel ...
Repost from @rocky.raquel
•
Just over here scrolling through all my race photos from this year. Is it time to start the 2020 season yet? 🤓 #ocrwithdrawals
#ocrmax #ocr #ocrtraining
Have to give away the #grindking on this one - it’s just a great superhero pic @aaron_spartan_james #aroo 💪🏻
...
Repost from @aaron_spartan_james
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It’s been a crazy 5 years of spartan leading up to where I am right now. Tons of ups, a few downs, and a lot learned. I have taken a lot time off from training full time, including the last few weeks of the 2019 season... Time that I needed to truly figure out what I want to do with the sport and what my real goal goals are moving forward. I’m excited for 2020, and for the first time in a while I am looking forward to the next race. Can’t wait to see everyone in SoCal for the season opener!!! • #spartan #spartanrace #ocr #ocrlife #mudrun #trifectatribe #humanoctane #mudlife #ocraddict #spartanaddict #spartanlife #spartanlifstyle #americanspartan #dowhatyoulove #neverquit #neversurrender #pushharder #liftheavy #runfast #medaladdict #ocrmax
Start the day...#heavy 💪🏻💪🏻 Awesome pi Start the day...#heavy 💪🏻💪🏻 Awesome pic @emilee.kate 👌 #heavyisthecrown👑 ...
Repost from @emilee.kate
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Craving some heavy lifting in 2020 🤘🏼
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#spartanpro (hopefully😂) #tireflip #liftheavy #doamazingthings #spartan #ocr #ocrmax
It’s the hard things that make the difference... It’s the hard things that make the difference...Big or small, do that thing. Awesome pic @joy_ocr 💪🏻👌
...
Repost from @joy_ocr
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The man on top of the mountain didn’t just fall there. 🏔 
My off season is coming to an end and I am psyching myself back up for some good training blocks. Excited to get back to a full schedule and see what this 2020 @spartanrace season has in store for me ❤️
#ocr #ocrmax #spartanrace #spartanwomen @spartanwomen @joy_ocr @humanoctane
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*Disclaimer: This web site is for informational purposes only. Consult a physician before performing this or any exercise program. You should consult your physician or other health care professional before starting this or any other fitness program to determine if it is right for your needs. Do not start this fitness program if your physician or health care provider advises against it.